Comments by "John h Palmer" (@johnhpalmer6098) on "Why Don’t Companies Answer My Email?" video.

  1. One I see a lot on forums especially are on tech, or editing forums, or forums for a particular software, like Davinci Resolve, Hitfilm (now likely defunct) etc is how many do not mention in any way, what they are using, what VERSION of the program they are running etc. Many NLE's for instance will have minim specs, as well as ideal specs for a particular version, and anything relatively current, typically have higher recommended specs over an older variant, and after you get them to reply with their computer, CPU, GPU, memory etc, come to find out, they were well under spec for the version they are running, and no wonder the issue is the program keeps crashing etc. Right now with Hitfilm, there are places, like Quora where you can ask about an issue with your software, and with Hitfilm, it's now run by Artlist, and they shut down the software's forum about 2 years ago, and likely have stopped supporting it, even though many can still download and use it. Many of us have had to say, don't use it, and why and give another avenue, like get Davinci Resolve instead, and likely folks have not a clue as to what has happened with Hitfilm. Before Hitfilm was bought by Artlist, it was considered one of the better free editing suites, and was even better if you purchased it. A one time fee, and a perpetual license is granted with updates indefinitely. Artlist went all subscription only, and offer a reduced free version but is locked to 1080 only or you get a watermark. So most of us that had been using it bailed. Anyway, it's not just tech stuff, but in general, many folks, as you pointed out don't give the whole story, so to speak, or read the instructions. Even on YT, most don't read the description even, when some of the most important links etc are in there and then ask in the comments when they could have taken a few moments to check the description.
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