Comments by "John h Palmer" (@johnhpalmer6098) on "How Domino's Became The World's Biggest Pizza Chain | Big Business | Business Insider" video.
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Agree with some of the comments in this sub thread in that the drivers (that is the delivery drivers) do make a decent-ish wage. Back when I worked for Domino's almost 40 years ago (began there in 1984), you could make $3.50/Hr+gas reimbursement (at .21 a mile) and tip, and you'd be making closer to $5.00/Hr when all said and done. In those days, most of the drivers were FT, and often worked a good 40Hr Wk, sometimes more when staff at a shop was short, which could happen due to illness, weather etc or simply super busy. By early 1986, I was let go due to my driving record at that time, thanks to the 30 minute guarantee.
In those days, automation was not a thing at the franchise I worked at and we had electric or gas stone lined ovens, so no conveyor ovens, you used a peel to insert the pizzas on wire screens, rotated them on occasion, and then pulled them out and slipped them into a box that was already folded.
In those days, the 30 minute guarantee was still in effect, but it was different than what it is now in that a driver can take I take several pizzas, with cokes and try to hit up to 3, I think residences in the 30 minute guarantee, that is, the clock began when we hung up so adding in the pie making, baking and then deliver all in 30 minutes. Drivers would then have to blow lights, stop signs etc and too many accidents, lawsuits etc ensued and by I think 1986-87, the company had to drop the 30 minute guarantee due to that. It did wreck my driving habits at the time. I understand it's back, but now the delivery area per shop is smaller than I think they were in my day, and the guarantee is now done differently, and is safer than it once was.
But agree, it was a grind for the drivers especially as some of us got to help with making pizzas, answering phones, fill the coke cups (strictly coke) and place into coke caddies, and hand wash stuff in the back, and help refill the bins for the pizza line. When I was to close, often didn't get out until 3am as everything had to be washed and stacked to dry.
As for the quality of the pies, they were never anything special back in the 80's, and I have always found other pies better overall and their quality, such as it was, did slip for a while.
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