Comments by "Anon Nemo" (@anonnemo2504) on "Civil Service Captured by Woke Ideology. Impartiality a Myth as "Culture of Fear" takes hold." video.

  1. I agree and I will share my experience as a "service user". Following the death of my father, my application for grant of probate to His Majesty's Courts and Tribunals Service, part of the Ministry for Justice, took 7 months to process (the target time is 8 to 16 weeks) and then only after I had involved my MP. Two civil servants, one on the telephone and another by e-mail, admitted that, for 5 months after receipt, my application had not been "physically examined" (to use their words) and neither told me this with any tone of regret or apology. Now, three months on from making a complaint about the delay, and asking them to, inevitably, investigate themselves, I am yet to receive any satisfaction and my requests for updates have been ignored, so I have, once again, sought the support of my MP. HMCTS is no longer fit for purpose and, I suspect, neither is any other branch of the civil service. Civil servants should spend more time doing what the taxpayers pay them to do and less time on political indoctrination within their departments, but it seems it would be a hell of a task to change anything so firmly entrenched now.
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  2. I think Mr. Heydel-Mankoo meant "Reliant Robin". Anyway, all this nonsense going on in the civil service and all the shirking from home is having a profoundly harmful effect upon efficiency and, consequently, upon the public. Civil servants should spend more time doing what the taxpayers pay them to do and less time on political indoctrination within their departments, but it would be a hell of a task to change anything so firmly entrenched now I have my own recent, personal experience of the lowering of civil service standards. My application for grant of probate to His Majesty's Courts and Tribunals Service, part of the Ministry for Justice, took 7 months to process (the target time is 8 to 16 weeks) and then only after I had involved my MP. Two civil servants, one on the telephone and another by e-mail, admitted that, for 5 months after receipt, my application had not been "physically examined" (to use their words) and neither told me this with any tone of regret or apology. Now, three months on from making a complaint about the delay, and asking them to, inevitably, investigate themselves, I am yet to receive any satisfaction and my requests for updates have been ignored, so I have, once again, sought the support of my MP. HMCTS is no longer fit for purpose and, I suspect, neither is any other branch of the civil service.
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