Comments by "Philip Rayment" (@PJRayment) on "Optus outage ‘likely’ caused by upgrading equipment" video.

  1. According to one report I heard, Metro's own comms system went down independently, which meant switching to the backup, Optus was the backup! But Metro got their comms system fixed soon after.
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  2. It was only Internet on the mobile network, I presume.
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  3.  @first_star_empire  "All mobile and landlines were affected, as stated on Optus's site" Yes. When I said "only Internet on the mobile network", I meant that it didn't involve internet on the NBN network; only on the mobile network. But maybe I'm assuming too much? Is the Optus landline all provided by the NBN network? If so, then I stand corrected.
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  4. I can't answer for Andrew, but in my case, my mobile uses the Optus network, but at home it could use the wifi of my NBN-based Internet service. Which doesn't help with making or receiving calls (although I also have a landline with the NBN connection).
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  5. They tell customers when they have to briefly shut the system down to do it, or when the customer will notice a change. Why would they tell customers if they think that they can do it without the customers noticing anything? That would be just wasting the customer's time.
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