Comments by "guyonearth" (@guyonearth) on "CBC News"
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Without in any way defending these bozos, there's a couple things people should understand. First, no business could stay in business doing $20 oil changes, it's economically impossible. The material costs for a 5 quart oil change would be around $12 alone. So it's to be expected that they will "upsell" to some extent, or try to get you to buy other services. Second, many cars now require synthetic lubricants, that's what their original fill is. Obviously, synthetic oils will cost more. This is not a scam, it's the correct fill for your vehicle. Third, smart people know you should do things like change your transmission oil, flush your coolant, and flush your brake system periodically. The vast majority of people neglect to do these things, ever. So getting that done on a car you've never had it done on is not being scammed. If you've not been to a particular shop before, they will have NO WAY to know whether you've ever had these services done. There is no reasonable way they can know a transmission was "just serviced". Looking at the fluid is not an indicator, by any means. Also, their mechanic is just wrong about the coolant. GM discontinued OAT Dexcool many years ago, this is the only Dexcool that would have compatibility issues. All modern HOAT coolants will mix with conventional coolants. And somebody needs to tell this mechanic that coolant colors mean nothing, and are only a brand identifier. Any replacement coolant at an auto parts store will most likely be green, whether it's conventional or HOAT long life. While you can buy orange Dexcool branded coolant, it is not any different, and can be used in any car. So the part about the coolant is just wrong.
The real fraud being committed here is services being charged for and not performed. This is why I suggest either watching the work being done, or having things like brake and transmission services done at a more serious establishment than a lube place. Of course, this doesn't mean you won't get scammed there, too. Any sensible person should know you can't do all these services in 10-20 minutes. A brake flush requires attaching hoses and fittings to your master cylinder, and opening all bleeders, at each wheel, something that should be obvious by observation. A transmission flush requires disconnecting cooler lines and hooking up a large machine, something that should also be obvious. It would take a single mechanic an hour or more to change oil, transmission lube, and do a brake flush. If you don't see somebody doing these things, I would suggest that should at least raise some suspicions. If you are so non-car savvy that you have no clue, then avoid these scam places and go to a reputable shop or dealer, they usually have oil change and flush specials as well.
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mark robertson Calm down, Superman, we don't need you to save the world. If you walk into something ignorant and clueless, and get stung, it's at least half your fault. When we encourage an economic system that rewards poor service and cutting corners, then poor service and cut corners is what you'll get. The stuff this place pulled is exactly what they were TOLD to do by their superiors, and the practices they used are exactly what is taught in a lot of business classes, and exactly what is done on a different scale all through business. Like I said, I don't condone it, but if you think firing some poor schlub who makes $7.50 an hour for doing what he was forced to do to keep his job is going to change anything, you're delusional. I find it hilarious people will piss and moan about a $20 oil change not done right, but they have no problem with hospitals charging $20 for an aspirin, as long as an insurance company pays for it.
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***** I think you're very misinformed about cars, if you really think an EV has 3 wearing parts. EVs have complex electronics, just like ICE cars. They have heating and cooling systems that are even more complex, because they cannot be driven parasitically off the engine, which always has power available. Heat and cooling for climate control is a major challenge in an electric car because all that waste heat from the engine isn't there, nor is the always-on rotational energy of an idling engine that can turn A/C compressors, hydraulic pumps, etc., all the things people take for granted. Engineering an electric car that does everything an ICE car can do does not result in a less complex vehicle. This was the same absurd argument for diesel engines back in the 70's and 80's...oh, they're less complex. Open the hood of an F-350 Super Duty and tell me it's "less complex" than the gasoline version...LOL. Electric cars need to have electric heaters and electric air conditioners, electric hydraulic systems for brakes, electric servos for steering, electric window motors, seat motors, door locks, power mirrors, seat heaters, etc., etc., all of which have to run off the same battery system that powers the traction motor. Both the battery packs and traction motors themselves need cooling systems to keep them from overheating, which means more electric pumps and blowers still. These are not less complex vehicles, in fact, I'd be willing to bet they have just as many "parts" as an ICE vehicle. Also, it should be pointed out, the $5500 battery cost for LEAF is actually subsidized by Nissan, they lose money on it. I wonder how long they'll be willing to keep losing money?
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***** LOL, your battery costs more than any car I've ever bought. Just bought a 2005 Town & Country for $2995. I fully expect it will last me at least 150,000 miles (3 years for me), and I will never spend that much repairing it, and that's the important thing, I actually CAN repair it, not stand there and stare at it when it decides not to work. I can also haul 6 people, tow a 2000 pound trailer, and carry a thousand pounds of freight when I feel like it, and take a non-stop drive across several states if I'm in the mood, and get 22 mpg doing it. Now, when you have an electric car or a plug-in hybrid that does all that for the same kind of money, you call me.
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***** Sorry, I don't believe you. You don't even seem to understand how hybrids work. A Prius or similar hybrid can not run on battery power alone. A Prius would not make it 10-15 miles on it's battery pack without the gasoline component running, and I've been informed from reliable sources that attempting to operate one that way would destroy the battery pack, most likely. Current electric car designs never even fully charge the batteries as a kludge to extend their life. A new battery pack for a Nissan Leaf is $5500, and that includes the trade in of the old one. Batteries have no predictor for failure, there's no way to know how long one will last, and there is no incremental repair possible. If the valves wear out on my car, I can repair that for a few hundred dollars. Ditto a transmission, water pump, fuel pump, etc. If your electric car doesn't work, what are you going to do? Do you really think people are going to be taking out second loans to buy a battery pack? I doubt it. I think we're only at the beginning of a learning curve with these vehicles, and there are going to be a lot of unpleasant surprises for people down the road.
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***** Nonsense. If you have a single motor car, you need cv shafts, a differential, traction control mechanisms, in effect, all the parts that an "ICE" car would have. Electric motors have windings, bushings, bearings, lubricant, etc, etc. If they didn't, why am I always having to replace things like blower motors, window regulators, windshield wiper motors, etc., on various cars, that seem to stop working? According to you, none of these things should ever break, since they have so few "moving parts". I've seen many "ICE" cars run for 15-20 years without ever taking the engine or transmission apart...I wonder if your LEAF will do that?
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***** My point is that simply repairing and preserving and older vehicle is both far more economical and far more environmentally friendly. Barring some radical new developments, electric vehicles will never supplant internal combustion, for the simple reason that when they run out of power, they're useless, you can no longer move. A gasoline/diesel powered vehicle has no such limitation. I've seen Teslas, and I'm not impressed. They could never compete against what most people consider a realistic price point, and they don't even try. Hybrids are the worst of both worlds, twice as complex, more expensive, ludicrously expensive to repair, and they still need gas. The real kicker is yet to come, though, the first time a hybrid or electric is involved in an accident with a battery explosion or fire, and somebody gets killed. The outcome of the lawsuits will determine the future of these cars as much as anything else.
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