Comments by "John h Palmer" (@johnhpalmer6098) on "Do Not Search for Support Phone Numbers" video.

  1. I rarely need to call customer service as I can often glean info from say Tom's Hardware or whatever, even if it's an article on someone's product or service, but the info can still be useful in say, why something is, and how it's handled, and oh, by the way use our service to do just that. The info before the by the way portion is where I can get an idea of what I need to be doing and I move on. Eventually, I'll get what I'm after after a few minutes of rooting around the internet and can then go do what I need and fix whatever issue I have. Granted, sometimes I need to ask someone instead, thus I go directly to the source and find their number if they have one, or failing that, an email or chat for assistance. Sometimes it's a bot chat and often they are useless but I try anyway as it's a you never know. but I will eventually find what I'm after.
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