Comments by "John h Palmer" (@johnhpalmer6098) on "The Wall Street Journal"
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This was very good, and only in the past couple of years have I seen what it takes to get things from point A to B. Take buying a turntable in the US as I did in 2020. I bought a Rega P6, new from Music Direct, which is headquartered in Chicago, I live on the west coast and tracked it through Chicago to Wisconsin, to Minnesota, to N. Dakota, Montana, and through the panhandle of Idaho into Washington State, much of that trip was via I-94. It did veer off that highway in places before joining I-90 into Washington State, but it didn't go through the state, but went down and entered Oregon through the east side and through the Dalles into Portland and the warehouse in Troutdale (this all via FedEx), it got on the wrong truck leaving Troutdale and got quite a ways when it was discovered, and it had to go BACK to Troutdale and get transferred to the RIGHT truck to Tacoma where I live before it could make it on the local truck for delivery, a day late.
Tracking showed it having made it back to Troutdale, was there for about 45 minutes before getting on the correct truck later that day to head my way. It arrived early that morning like, 4 something AM and it literally got to the sorting facility in downtown Tacoma, and right on the local truck, just in time for delivery. I got it a day late, but tracking it helped me plan for it. It was delivered to the local Walgreens store near my house as directed by the address I ave them as an alternative mailing address (as they work with Walgreens to be a delivery point) and I got it and picked it up after work. This was in May of 2020 during the height of the pandemic, shortly after it came real in March.
So there is a lot to all this, and it doesn't take much to disrupt the supply chain and we are still seeing this now with my local Fred Meyer often being picked over in some things and it's most acute on Sundays as the store gets picked over before new supplies arrive.
This is partly why I still shop at local stores because if they have it, I can just grab it and be home ASAP, rather than order something, wait for it to arrive, often days to a week later and pay the extra shipping costs on top of the item itself, and let's not forget the sales tax if you have it in your state (as we do). Then it's hoping porch bandits don't run off with your order, but I say that the onus is on US as consumers to mitigate that by having alternative delivery points available of you know you won't be there to pick it up off your porch. As it is, crime is getting really bad here and thus I must be vigilante with my deliveries to mitigate this issue, and it should not have to be, but it is what it is, until local jurisdictions and the state work to clamp down on crime.
Agree with several respondents here that too many do not have an inkling as to how things get to them when they order online and expect it in as little as the next day and not get off the couch.
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