Comments by "justgivemethetruth" (@justgivemethetruth) on "Margaret Heffernan: Why it's time to forget the pecking order at work" video.
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This sounds nice, and it hits the right emotional notes.
I am not sure it is so easy to figure out what goes on between people, or that you can attribute spikes in profits to coffee breaks. I think people will do what they do, and it is better to have them all know each other and be comfortable, but what really happens between people is a mystery still. I can't remember who wrote about it, I think it was Dr. Atul Gawande talking about "social distance", particularly bad in socially stratified countries, which the US is starting to become, where workers are afraid to speak up when they think something is wrong. That may be just one problem that is solved here that increases productivity, but it may not indicate all the rest of the stuff mentioned. Also, there are people who are very socially skilled who can be super-chickens of another type in how they manipulate people. I am all for people getting along, and learning how to create a better culture but other than being slightly conscious of it I am not convinced this really gets at the issue. But it helps and it is interesting.
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