Comments by "Burke Kelleher" (@burkebaby) on "Brian Simpson on Apple's Walled Garden" video.

I repaired computers and network hardware for almost 40 years. I can't speak to the phones or tablets. We did iMac's for several years. We had to buy special tools from Apple just to open them. The labor time involved in some of the simplest repairs was ridiculous. We dropped the contract after a few years. Also, a lot of the commercial user base was in the arena of education, arts, and entertainment rather than business as was most of the PC commercial market. A lot of finicky customers. As one of our techs said, "I hate Apple customers and all their cats, too."
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