Comments by "Mikko Rantalainen" (@MikkoRantalainen) on "Louis Rossmann screams at EU for fifteen minutes - because they deserve it" video.

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  2. 1:50 Example case where things are really bad in car industry in case of a Volkswagen TDI diesel engines. Take about 20 year old VW Passat and try to get VNT turbo vacuum actuator for it from Volkswagen. The part is literally technically identical to parts that were used during 1980s to adjust the spark timing in gasoline engines using a vacuum control except that the bolt holes are in a bit different location and the spring inside the part may have different strength. However, VW will not sell you the part separately but you have to purchase whole turbo assembly instead, to which they have bolted the required actuator already. The official reason for selling this as a package is that the actuator has been pre-adjusted on the factory. The adjustment is done by rotating a single bolt and the correct adjustment is done by applying predefined vacuum and measure that the actuator moves the correct amount (I think it was something like it must move 11 mm with 700 mbar vacuum, the correct amount if officially a trade secret.) I can handle such adjustment myself so I got aftermarket vacuum actuator (costing about 18 EUR) instead of the official package with turbo and actuator (costing about 1700 EUR). Now imagine that they had some kind of patent to prevent 3rd parties from manufacturing the needed actuator (which is literally based on nearly 50 years old technology). So obviously, the service that the manufacturer provides is not the best one even if it actually costs less than replacing the whole device (a car in this case).
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