Comments by "Mikko Rantalainen" (@MikkoRantalainen) on "this isn't fun anymore" video.

  1. 7:15 I think clerical errors are going to happen in future, too. You cannot avoid that. However, you could have a sensible system where you cannot have lien or warranty set on you or your business without you being immediately aware of it. And when you're aware of it, you can object the clerical error. As such, this whole thing is not the result of one clerical error but systematic failure of the system as a whole. You just were unlucky to be the one that suffered from this one error. I've been watching a lot of videos by Mentour Pilot and aviation industry doesn't even pretend that the employees never make mistakes, no matter how much training they have. Extra training can only reduce failure rate, not eliminate it. Instead, the whole system is designed on the basis that errors happen but those errors can be catched before people start to suffer. Of course, if you're unlucky enough to have 3, 4 or 5 independent failures occurring simultaneously, things can still go sour. But with a good system design, you can at least avoid single point of failure. It's clear that that the system had single point of failure where single clerical error can mess up your life for 7 years until you finally accidentally noticed it!
    1
  2.  @rossmanngroup  Searching for warrants and liens seems like a easy thing to automate for any service that monitors your credit rating. If they don't already offer this service, maybe they neither are aware of this problem in the system?
    1