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Mikko Rantalainen
Louis Rossmann
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Comments by "Mikko Rantalainen" (@MikkoRantalainen) on "You touched it, you own it; or why technicians are "ripoffs."" video.
According to a story, Picasso was sitting in a Paris café when an admirer approached and asked if he would do a quick sketch on a paper napkin. Picasso politely agreed, swiftly executed the work, and handed back the napkin but not before asking for a rather significant amount of money. The admirer was shocked: “How can you ask for so much? It took you a minute to draw this!” “No”, Picasso replied. “It took me 40 years.” This is very similar to bringing an electronic device "that does not work" and you quickly fix it due luckily seeing the identical problem previously and spent 10 hours to debug the issue then. Just to be clear, I 100% agree with this video. I sometimes may prefer that I can opt to pay just for the work and may end up with a broken device but that's a totally separate service from fixing a problem. If I'm paying for just the work, I own the device and the problem and I'm fine with that. For normal people, understanding that part is too hard.
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