Comments by "Survivor" (@CopingwithGrattitude) on "The Patient Story" channel.

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  9. I have heard physicians over the years as I’ve worked say those same words “if you don’t hear from us, then it was all normal” or whatever. Out of earshot of the doc, I always told the patient to get a copy of their results-and an understanding of them. It is THEIR property, they are paying for it. Even with the amazing medical record keeping systems we have today, calls to patients sometimes get missed. Everyone is stressed in medicine because the undercutting of staff and time allotted per patient. You absolutely must be your own advocate. I am a medical technologist by trade and often patients don’t even know what tests we are doing on them. I have been told NOT to tell the patient what is being collected. Not okay! If the patient is being charged (or their insurance) then they should ALWAYS be informed regarding what is being drawn. I have had docs send people to the lab for DRUG TESTING and not tell the patient what is being drawn. They are going to sure as hell ask-especially without insurance. Not all labs are covered by insurance, sometimes even standard every day ones-depending on when it was done last. Coding is also extremely complicated. As a lab tech that is the one rule I continuously broke-I read off each lab and what it was for as I screened the patient for identity and told them if they didn’t hear back from us to CALL until they get the results. I can also state for a fact that the providers do not review your medical records prior to your appointment. There is no time for that and with 15 minutes to interact with you they may only glance at it if you are lucky. I am not faulting them but that is standard of care. You need to blurt out whatever significant history you have during your appt. One might assume all that detailed information you are asked to provide is carefully analyzed by your healthcare provider. It isn’t.😢
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