Comments by "Auntie M" (@auntiem873) on "911 Dispatcher Charged After Refusing to Send Ambulance" video.

I’m thinking the operator has dealt with this women before. Why else would he randomly say - if I send resources out there and she declines… He doesn’t want to send anyone out because every time they have gone the mother sends them away. I also think she is far out in the country that the township that services the area, can’t spare an ambulance being out of commission for so long. The dispatcher was only doing what his bosses told him to do, make sure before we send.
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@boogie0413 - I just threw out that he may have said what he said because that’s what he was told to do by his managers. If that happened, then the management needs to be fired. I Don’t think, he did that on his own. Mostly cause it sounds like a script. Something he has said over and over. This story makes it sound like the 911 center just wants to bury it and move on. Throw him under the bus to protect the superior (s) who told him and possibly others at the center to do what he did. I think that should be investigated. This lawsuit may be what exposes it.
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@katesmith8897 - not necessarily, it could be liver problems. It could be medication, it could be bruising. In this case it turned out to be internal bleeding. The sad fact is, the woman was dying due to her body shutting down. The odds were against her even if she went to the hospital. The issue though is this guy didn’t have the right to make the call. Which is why I am saying he may have dealt with this address before and the old lady has been refusing ambulances. So his boss may have told him not send send one till they were sure she would get in it. It sounds like she lived far away and for an ambulance service to go out so far took a truck out of service for more than an hour. And the policy is to have them available ever 15-20 minutes. With this one out for so long, they now had service interrupted to make things 30-40 minutes for next available ambulance and that was something the management didn’t want to do unless they knew they had a patient.
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Did he really get fired or did he quit? I think he did just what his bosses told him to do, make sure they want to go before taking a resource (the ambulance) out of service for so long. Sounds like the women lived far away from the town/city. Then once the law suit hit, his bosses panicked and fired him. Then when Inside Edition starts asking questions, they say they fired him to make themselves look good.
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