Comments by "Crime Stoppers" (@crimestoppers1877) on "The Car Care Nut" channel.

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  3.  Chano Leyva  90% of automatic car washes are NOT touchless. The dirt, grime, pieces of hard material can be spun at high speed to scratch, chip and remove the top clear coat and even the pigment layers of paint. The air blowers can also force air onto weak unsupported sheet metal areas like hood, trunk and area over the passenger compartment. You can watch these large areas of sheet metal move from the power of the air blowers. The car looks clean when it leaves the machine but when you polish it later you can see damage to exterior pain areas and trim. I now wash my cars by hand. If they are dirty I use a pressure washer and the lowest settings and widest nozzle at a distance. I then use a combination of ceramic and wax coatings to protect the paint layers that remain. All coatings will become damaged over time, air pollution, wind and environmental and dust abrasion. I try to keep my cars in the garage when I am not driving them. I rebuilt my garage to be used only for a home for my cars. I built a separate workshop for tools and small projects. I am considering having a concrete company remove my existing concrete garage floor and replace with proper rebar and mesh reinforcements so I can have it flat and epoxy coated. I would like to have a CLEAN garage and small lift so I can do my own oil changes and Preventive maintenance. I am in the learning stage and will make some mistakes as I learn. I want to have a "Car Care guy" type - AMD- type of garage including clean and polished floor. My garage is over 50 feet wide by 24 feet deep. I have space for four vehicles with one HIGH bay single door. Each garage door is now insulated as are my exterior walls. All cars are expensive so they should be cared for. Up to now I have been a regular driver and just did what the Dealer mechanics said to do. Not any more!! I have caught my local Dealers lying to me too many times ( No More Fords) even with the "Platinum Extended bumper to bumper "everything" warranty. Lie to me once shame on you, lie to me twice shame on me. I refuse to be another Dealer victim.
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  6.  @singular9  Yes there certainly is! I was just a point A to B type of car car person. Thanks to AMD I decided to stop fighting the outright lying of my local Honda dealer. I usually buy only Honda Accords once every five years and never had a problem except the lying by my local Honda Service department. How to avoid the lying? Stop buying a Honda! They can hire honest mechanics or advertise for new customers it is their choice. As a result of AMD I switched from Accord to a 2022 Toyota Corolla SE. Love that car! But a new problem. When I listened to the Toyota F&I salesman exaggerate and bloviate. I wrote down a list of items the dealer wanted to add. I said NO thank you. No addendum and paid for the car at MSRP. I left the car in front of the New car sales area and the walked over to the Parts department where I heard more bloviation about the parts " MUST BE INSTALLED" by the dealer like security lug nuts for each wheel? Give me a break, I know that $41 for a full set is cheaper than $150! The Parts manager told me that "Toyota does not have Parts numbers". So I bought the lug nuts and had my Professional auto detailer apply the "ceramic" paint coating at $900 less than the coating. What about the oil, drain plug gasket and oil filter? I bought them from a different Toyota dealer. Why do these people just plain lie? There is no one to complain to. Mr. Akio Toyoda President of Toyota motors, where are you? We must force your dealers to abide by your agreements. Are some Toyota dealers giving your brand a bad reputation?? This is why I need a full set of manuals. I am looking for one honest T-Ten Toyota trained technician. In the mean time, I need to know what to know ( maintenance manual) when I finally hire one. I do not trust two local Dealers. One uses the SAE 5-20 oil instead of Toyota SAE synthetic 0-16W (on a new car in cold weather) since "they ran out two months ago" and the other is too sketchy.
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  10. Excellent presentation. I have decided to make my next car a Toyota! I have two questions: Now as a consumer I have "thick" skin and want to know and be assured that after I buy a Toyota ONLY qualified Toyota technicians work on my car. How do I do this in a polite way? 1) Can I ask the Service Manager WHO will be working on my car and their Toyota Technician certifications? 2) All people have different characters and different levels of honesty. As a Toyota Master technician you know that at some Dealers your flat rate or work on the vehicle as presented to the owner may be "different" ( I am trying to be polite) how do I only pay for the work that was actually done? In the past I brought my car to a Dealer because of specific expertise they had to solve my car problem ( starter would engage intermittently). I got suspicious of the fast talking Service Manager and as my car sat not able to star, I placed a chalk mark on the side of a tire and on the ground. Two days alter I saw an estimate for over $800 so my starter would work again. I asked for the invoice for this diagnosis and it was $250. The technician who worked on my car was standing near it. The Service Manager told me that he had to put my car up on the track and it took a few hours for diagnosis. The technician told me they could not start the car and it was never on the lift. The chalk marks matched and the car never moved. I paid this bill put the key in the ignition and the car started. It did this by jiggling the key. I don't want to get ripped off like this again. I found that a regular garage mechanic diagnosed and repaired the issue in less than one hour. The starter was installed 180 degrees out of alignment and no parts were required. This is a common problem with car repair. What should we do about this?
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  20. First, I am not a mechanic. As a result of your recommendations I just bought a new 2022 Toyota Corolla SE at MSRP ( one honest salesman--who has not been trained on how to "sell". Thank You! ) This is my first Toyota. I am following all of your instructions about care of the car as well as engine break in instructions: Use caution with braking the first 200 miles and excessive idling and engine acceleration/RPM and prolonged speed for first 500 miles ( I stay below 2000 RPM). I bought the Toyota filter and 0W-16 oil for my first oil change at 1,000 miles which will be done by a local mechanic using my filter and oil. I have studied the maintenance manual and talked to the Dealer service department about the included Toyota care "maintenance". Initially, at 5,000 miles it is supposed to include tire rotation, fluid top off and not much more. I talked to the service manager and was told they will not change oil unless I direct them to and pay for it. Not a problem. I found a few words in the maintenance manual that says " 5,000 mile oil change ONLY for excessive idling such as police, delivery and other. I will use the "other idling". I know there are many different required Toyota oil filters and oil required for these vehicles based up on year, model, engine and Toyota MFG requirements for warranties. This will be a large inventory! My question is this: How do I absolutely know that the Service department will actually use the filter and oil I give them to do the job? With all the shenanigans I hear about from former Toyota Service technicians ( not you of course) , I wonder what is really going on? I have already been lied to a few times by the Toyota Parts department and the service department! Example: "Toyota does not have part numbers for its vehicle components". Say what? My mother once told me .."Lie to me once shame on you lie to me twice shame on me". Why do Toyota parts online and other dealers have part numbers and you don't?? I asked the service department which oil to use ( I gave them my VIN number) and they did not know!?? I do not want to take advantage of anyone but do not want to be cheated. Will I need to buy auto ramps and a lift to change my own oil? Lots of new Toyota owners have the same predicament: We want to TRUST the service technicians, but how do we know? Illinois is a long way to drive to get an oil change done correctly.
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