Comments by "Crime Stoppers" (@crimestoppers1877) on "Should you become a Toyota Mechanic? Is this Career Worth it?" video.

Excellent presentation. I have decided to make my next car a Toyota! I have two questions: Now as a consumer I have "thick" skin and want to know and be assured that after I buy a Toyota ONLY qualified Toyota technicians work on my car. How do I do this in a polite way? 1) Can I ask the Service Manager WHO will be working on my car and their Toyota Technician certifications? 2) All people have different characters and different levels of honesty. As a Toyota Master technician you know that at some Dealers your flat rate or work on the vehicle as presented to the owner may be "different" ( I am trying to be polite) how do I only pay for the work that was actually done? In the past I brought my car to a Dealer because of specific expertise they had to solve my car problem ( starter would engage intermittently). I got suspicious of the fast talking Service Manager and as my car sat not able to star, I placed a chalk mark on the side of a tire and on the ground. Two days alter I saw an estimate for over $800 so my starter would work again. I asked for the invoice for this diagnosis and it was $250. The technician who worked on my car was standing near it. The Service Manager told me that he had to put my car up on the track and it took a few hours for diagnosis. The technician told me they could not start the car and it was never on the lift. The chalk marks matched and the car never moved. I paid this bill put the key in the ignition and the car started. It did this by jiggling the key. I don't want to get ripped off like this again. I found that a regular garage mechanic diagnosed and repaired the issue in less than one hour. The starter was installed 180 degrees out of alignment and no parts were required. This is a common problem with car repair. What should we do about this?
3