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B Bodziak
More Perfect Union
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Comments by "B Bodziak" (@B_Bodziak) on "How DoorDash, Grubhub u0026 Uber Are Robbing You" video.
@Gilvids Your reply to my comment doesn't even make any sense, but for the record, I also wasn't the drunk driver who made me a widow
7
@LashknifeTalon I had that happen with UE. Right restaurant but wrong order. The only reason I received a refund was by sending them a photo of the restaurant's receipt stapled to the bag with someone else's name on it. I know that Stephanie, the customer who likely received my order, was pissed because she ordered two enormous bags of Olive Garden, including desserts, and all she received was a Fettuccine Alfredo.
7
@butwhytharum Well, I can only speak from personal experience, but I used UE, DD and occasionally GH for every meal for 4 straight months after a surgery. I was not being too lazy to go and pick it up myself. I also know several elderly people that either don't drive or don't drive at night that order delivery. People who own and drive cars still have times where cars are being repaired. Parents don't always want to load up their children just to drive to get takeout. Speaking of children, it sounds like you might have some homework to do
7
@chenanigans So, you think it's easier for a single parent to load up and unload their children into the car twice just to pick up a takeout order? Probably not
6
@Messiah_Black The restaurants set those prices and up charge them because DD and UE take up to a 30% cut of the order total. Restaurants counteract part of this by making the prices higher online.
6
@junyaiwase I know that people who have claimed they haven't received their orders at all, are often required to give a PIN to the driver before the driver can hand over their food.
4
@yamerojones I think you've misread my comment. I think if you're going to use these services for whatever reason, you should expect to pay a premium for them. Getting your dinner from a restaurant period is going to cost more than making the meal yourself. Why wouldn't it cost more to have it delivered to you vs you driving to pick it up
3
@JayFallout3 Debit cards at major banks and credit unions do the same as CC
3
@PikaRaichupikapika People are not wealthy "because they read books on how money works."
3
@RolagLondevert2563 Well, I'd rather it be a percentage of what I order vs me paying a higher amount and subsidizing customers who have large families and order more food. Waffle House has been adding 10% to the total for takeout orders vs dine-in orders since at least the 1990s. How is tipping a server based upon the total bill any difference ? How else could it be done in a standardized way for delivery? If it was a set fee, everyone ordering one or two meals would be paying the same as someone ordering 10-12 meals. The delivery charge should be a based on mileage for delivery orders
1
@drzoidberg9589 Now, I agree with that sentiment. Additionally, people shouldn't be able to order from a restaurant that's an hour+ drive and complain their food is cold or ice cream melted when they get it. Pizza delivery from places like Papa John's and Domino's will only deliver to areas within a particular distance. I just don't understand why some people think it shouldn't cost more to have an order delivered to their front door vs picking it up themselves.
1
@brandonp5019 There are a variety of reasons people use food delivery. I'd rather the drunk/high guy wanting a pizza order delivery vs driving to get it because you think he's lazy. I have used food delivery out of laziness a few times myself, but I also used it 5-6 out of every 7 days for 4 straight months after surgeries for fractured vertebrae. It was a godsend to not to have to ask or rely on loved ones who were already assisting me with other things like doc appts, pharmacy runs, etc. I also used a Wag walker to trade my dog on daily walks. It's none of our business how people choose to spend their money. . BTW, have you NEVER ordered food for delivery?
1
@maescreativespace444 Doordash settled a class action suit because they were caught using part of higher tipping customer tips as base pay. If a customer left $15.00, DD would tell the Dasher that the base pay was 4.50 and the tip was 10.50.
1
@russellseilhamer4552 You make think it's unnecessary, but in 2023, 35% of restaurant sales were for delivery/takeout orders. Oh, and capitalism has nothing to do with middlemen.
1
@Jakey4000 Initially, restaurants, esp fast food and chains, weren't used to high volume takeout orders and customers ordering takeout usually check their orders before leaving the restaurants. So, the Apps had to make things right with customers so they'd use the services again, and that meant dealing with the high number of screwups and missing items. The Apps would deduct those refunds from the restaurant payouts. Restaurants started doing better but SOME customers continued to ask for refunds even when they received exactly what they ordered. The Apps had to curb this somehow. I know that customers who report that they didn't receive their orders at all for a second time are required to give a PIN to the drivers and there are a few customers that are required to even provide actual identification by presenting a photo id.
1
@tee2567 Restaurants have told me that they cannot remove an item from a bill that was placed through delivery services and only the delivery companies can do it. It's up to the individual restaurants to indicate on their Uber, Doordash, GrubHub restaurant app when they are out of an item so that customers cannot order it. Unless they do this, the apps are still going to accept orders for out of stock items. Restaurants are also required to indicate on the apps when they are and are not accepting delivery orders. Sometimes they don't, and that's why I've been able to order from restaurants that weren't even open at the time I placed the order. It's not until the driver gets to the closed restaurant that I find out they're closed. I order a lot from the cheesecake factory and I've learned that on busy Fridays and Saturdays, I have to place my orders before 6:30p or the restaurant stops taking delivery orders (even though I can order takeout directly from the restaurant and pick it up myself)
1
@suestone6156 maybe in 2010 but not anymore.
1
@davidperry4013 in my area, only pizza and Chinese restaurants have direct delivery.
1
@joshuaevans3499 absolutely
1
@russellseilhamer4552 Most restaurants don't have the ability to have delivery drivers on staff during all opening hours.
1
@john-paulhunt-r8d The tips do go to the drivers. However, if you don't tip, the driver gets, on average, between $1.61 - 2.38 for each order to drive to the restaurant, pick up the food and drive to deliver it. The tips are very important, especially since they use their own vehicles and gas. I think most drivers prefer customers to tip based on the number of miles between the restaurant and the home vs a percentage of the food.
1
@theclamhammer4447 No, he's providing transparency that these companies don't provide
1
@john-paulhunt-r8d No, you wouldn't because you'd quickly see that subcontracting that out to Uber Eats and Doordash was more profitable and far less headaches. In addition, your customer base would be just a fraction of what it could be as you wouldn't have the exposure on UE or DD. In 2023, over 35% of restaurant profits came from delivery orders.
1
@greinerphil Basically, yep. The vast majority of wealthy people who didn't inherit their money didn't get their by being decent people
1
@indraw8516 the more income one receives, the lower the tax rate, though
1