Comments by "ForgottenKnight1" (@ForgottenKnight1) on "Never Split the Difference | Chris Voss | Talks at Google" video.

  1. I like the "black swan" references. I've also found it in Taleb's works ( can't remember if he's the author or not of this term ), but a black swan is basically an event, that happens rarely, it is unpredictable, and has an immense downside, just like an armed robbery with hostages. Happens probably once in 1 or 2 decades, but the maximum possible downside is a lot of people injured or/and murdered. I can see why for the negotiator this job is so difficult. His downside is zero (z-e-r-o). He's not the one standing on his knees with a gun on his head and a blindfold around his eyes, getting beaten and probably tortured. He's the one on the phone, away from all harm and danger. Yet, he needs to think the situation like he'd negotiate his own life. Else, he'll be sniffed as a fraud and the consequences are well, I've told you already.
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  2.  @bonob0123  Maybe hire someone with correct, proper diction. My fucking niece could articulate the English language better than the interviewer does.
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  3. Wouldn't it be ridiculous if you'd never ever get a chance to change your mind ?
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