Comments by "" (@charliemoore2551) on "Rachel Reeves and the tax gap" video.

Absolutely spot on! The efficiency of the old Inland Revenue should never have really been a concern. Every Inland Revenue employee from Tax Officer and Collector to District Inspector employed produced many times their salary in tax collected. Computerisation should have been used to boost their effectiveness and make their jobs less tedious. Instead, it was used to close down facilities and reduce an already very efficient and productive payroll in order to create an utterly cosmetic and fake efficiency. As Richard says, the real winners from this were the crooks and tax dodgers who have been able to exploit the weaknesses of an over-centralised, unwieldy and locally insensitive bureaucracy. The losers, of course, are the taxpayers and the HMRC employees who have been reduced to being underpaid and overworked and unable to employ their considerable skills and talents to do a more effective job.
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