Comments by "Scott Franco" (@scottfranco1962) on "Why is There an Epidemic of Bad Refrigerators?" video.

I had an LG washer that went bad after 3 years, right after the warrantee expired. After the "factory authorized" repairman came out 3 times and was unable to fix it, LG offered me half the price of the machine to go away. To this day, my rule is "do not buy LG". It was a good machine, the highest tech they had, front load, steam wash, top of the line. I suspect the basic problem is that LG does not properly train their techs in how to fix their machines, and the factory does not offer proper support for them. My brother had a "monitor top" refrigerator in his dorm room at college. These are refrigerators sold in the 1930's. Still operating. The first question I asked was "why was it still there?". I would have thought someone would have replaced it by now. The answer was: it was too heavy to move. In those days they built stuff like a safe. That was why they lasted.
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