Comments by "Ronin Dave" (@RoninDave) on "Woman Burned by McDonald's Hot Coffee, Then the News Media | Retro Report | The New York Times" video.

  1. The unfortunate downside is the atmosphere of shame this created so that a number of people who have been inconvenienced by a company's neglect are likely not to step forward or will settle out of court for a sum which is peanuts to the company and allows them to continue as they were without damage to their reputation
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