Comments by "Mat Broomfield" (@matbroomfield) on "CNBC Explains How to Screw Waitstaff Out of Tips" video.
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@Christopher Kevin RasmussenThere should be NO expectation of an additional financial exchange beyond the price on the menu. NO other form of exchange has a ticket price, then says to you "We pay the staff so poorly that they depend upon your generosity to survive". If you are impressed by the service and want to show appreciation, then YOU should get to decide what that service is worth. It's not a negotiation.
Personally, I would say that asking upfront is completely silly. Now you don't even know if the service you receive merits a gratuity. In Britain, I believe the norm is 10%, and 20% in America, but I pay what I feel the service merits from zero to whatever. A charming, well informed waiter/waitress might receive as much as 25% on a good day, but given that you cannot even guarantee that tips go in the pocket of the server, again, I repeat, it's a pathetic system.
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