Comments by "Joe R M" (@joermnyc) on "The TRUTH about “Lifetime Warranties”" video.

  1. As a teenager I bought a set of Craftsman Screwdrivers from Sears. Craftsman’s lifetime guarantee was the best around. A few years later the smallest flathead one chipped at the blade end. I took it back to Sears and they took about 10 minutes to figure out “oh we still sell that set.” So they pulled the same screwdriver out of one of those and just gave it to me and returned the broken one with the rest of the box. 🤷‍♂️ Of course now I have no idea since someone else owns the name and Sears is gone.
    33
  2. We had to return an LL Beam rain-jacket because the inside lining disintegrated under normal use. LL Bean admitted it was their fault and replaced it with a newer model.
    4