Comments by "Joseph Hemingway" (@joelow63) on "Why Did Amazon Buy Zappos for $940 Million? A Case Study for Entrepreneurs" video.

  1. Zappos(shoes) Maintain company culture so pay people to quit if they don't like it Stand out by being different price and service Go above and beyond Have employees think like an owner To change culture It starts from the top Ex service 1is it authentic service 2are employees empowered to act in way of cultureā–  3consistent folter people hired
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