Comments by "TeeKay" (@teekay_1) on "We were BASHED by the Dealer! Ripping off a customer! Toyota Highlander 3.3" video.

  1. A Honda dealer tried this with my wife; (in fact all of them do this when they run into a Honda brought in by un-knowledgeable people who come in with an older/high mileage car. My wife brought in her odyssey at the time with about 120K miles, nothing wrong with it, and they returned her a checklist of things wrong that totaled $5K. Now the thing wasn't worth $5K, so she called me and asked what to do, I told her to bring the list home. And a lot of things looked pretty scary, broken suspension, failed steering components. They even had pictures in the estimate of tie-rod ends broken, collapsed shocks... it looked pretty bad I told her it was nonsense, but she didn't quite believe me with the "how could they just lie if they have pictures", so I told her to take it to the local guy and he looked it over and laughed and said "nothing is wrong with the car" and didn't even charge us anything. So I took the estimate back to the Honda dealer, and I said, what do these pictures mean? Did you actually take a picture of the tie-rod? "No sir, that's a picture of what it looks like when it breaks". I see. A few weeks later, friends of ours got the same treatment (we should have warned them). They walked out after buying a new car (and getting nothing for the trade-in). So you understand why dealers are eager to drive business both ways... either you spend $5K fixing something that doesn't need to be fixed, or they sell you a new car.
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  2.  @jamesupton143  And the thing about brakes is they're the easiest job in the shop, even replacing the rotors, its' a 30 minute job tops.
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  3.  @KS-xo3oh  No, actually it didn't. The tie rod ends for example were solid. Were they brand new? No, but they hadn't reached that stage yet. I did eventually replace the struts and springs in front as well as the end links but that wasn't for another 30K miles because there was no play in any of the ball joints, tie rod ends (inner or outer). But even with Honda OEM parts that whole job was less than $800. You have to admit that it is false to show a picture and imply that's the condition of the vehicle. That's basic dishonesty. And it's clear that they never actually inspected the vehicle. Another dishonest move.
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