Comments by "" (@brownhorsesoftware3605) on "The SECRET Behind Google's SEARCH DOMINATION" video.

My immediate reaction was that you should get rid of that product guy and talk to actual users. In my experience they don't want lots of features as much as they want features that work well and the more direct your contact is with that user the better your feedback and chance of success. An additional thought is that I have always found success by treating operations as another set of users. In fact, it has made for not only a project's salvation but also for a huge success even in the face of sabotage from people above me in the development hierarchy.
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@berkes You have just reinforced my point, not its opposite. Interviewing users is a developer's most important skill, not taking instruction from some great product guy. The problem with isolating developers from users is exactly that it focuses the developer's attention on the solution instead of the user's problem.
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