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Beth Gerow
CBS 17
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Comments by "Beth Gerow" (@kittyfan) on "Thousands in NC hit with overdrawn accounts after bank withdrawals by mortgage company" video.
a woman in a friend's store was depressed....ALL her bills were automatic withdrawal Her bank had phoned her....the hydro company had misplaced a decimal point and instead of taking out around $250, they'd taken $2500....which meant her mortgage, her internet, TV, phone and all the rest of her bills were bouncing...at the cost of $30-$40 per item. She phoned Hydro and said "what have you done?!?!" and told them they were mistaken. They insisted that they were not. She had to pay $50 for hydro to come around and have a special meter reading...they admitted that they were wrong and refunded the $40 fee for the bounced money (and the money that they shouldn't have taken) but would NOT refund the reading charge, or the money for the other bounced accounts. It cost her almost $300 to get those doofi to sort everything out....so no, WE don't have direct withdrawal on anything either! (though Hydro keeps asking....)
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