Comments by "Pac Man" (@pacman3556) on "ServiceOntario locations to open in Staples stores by Feb. 1" video.

  1. Staples employees will not have any access at all to Service Now information. It is a Kiosk (like an ATM machine) that is being put in stores. Service Now customers use the kiosk to update their info (update Health Cards, driver licenses, etc). It is similar to you using a bank machine at a bank. You use the machine without any interaction from an employee. And the kiosks are completely independent from the store. The kiosks have completely different data and information lines and work off a completely different mainframe. Nothing is accessed or wired through Staples data or mainframes (the two systems are not even designed to interact with each other. Different programs, languages, platforms etc). The only thing that Staples is doing is providing space inside their store to put a Kiosk they have nothing else to do with it. The kiosk is still monitored and serviced by Service Now employees. The difference is a kiosk only requires one (or two) employees to monitor several kiosks and the kiosk takes up very little space meaning very little rent is paid for the space. Versus operating a full "store" style Service Now outlet that requires several full time employees and a large amount of rent for a full store space. As the guy states at 3:8- this is not a first time they have done this. There are already Kiosks in other Retailers (I believe Canadian Tire has two in the Toronto area and maybe some more in the Ottawa area). There have been no privacy issues before.
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  2. that is why Staples is willing to accept Service Now. They have large stores compared to amount of foot traffic they receive. They can easily give up some space. Whereas other retailers (Home Depot, Rona, Canadian Tire, Walmart etc) in most markets have very busy stores so they cannot give up retail space without hurting their sales (many stores are looking to expand to keep up with sales growth vs Staples that is looking to downsize to reduce operating costs).
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  3. how so?
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  4. how was it a disaster?
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  5. Staples employees will not have any access at all to Service Now information. It is a Kiosk (like an ATM machine) that is being put in stores. Service Now customers use the kiosk to update their info (update Health Cards, driver licenses, etc). It is similar to you using a bank machine at a bank. You use the machine without any interaction from an employee. And the kiosks are completely independent from the store. The kiosks have completely different data and information lines and work off a completely different mainframe. Nothing is accessed or wired through Staples data or mainframes (the two systems are not even designed to interact with each other. Different programs, languages, platforms etc). The only thing that Staples is doing is providing space inside their store to put a Kiosk they have nothing else to do with it. The kiosk is still monitored and serviced by Service Now employees. The difference is a kiosk only requires one (or two) employees to monitor several kiosks and the kiosk takes up very little space meaning very little rent is paid for the space. Versus operating a full "store" style Service Now outlet that requires several full time employees and a large amount of rent for a full store space. As the guy states at 3:8- this is not a first time they have done this. There are already Kiosks in other Retailers (I believe Canadian Tire has two in the Toronto area and maybe some more in the Ottawa area). There have been no privacy issues before.
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  6. I don't support Trudeau but what does he have anything to do with this? This is about Ontario govt services not federal. You are not even at the right level of govt. Your life must suck if it completely revolves around one man.
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  7. Staples employees will not have any access at all to Service Now information. It is a Kiosk (like an ATM machine) that is being put in stores. Service Now customers use the kiosk to update their info (update Health Cards, driver licenses, etc). It is similar to you using a bank machine at a bank. You use the machine without any interaction from an employee. And the kiosks are completely independent from the store. The kiosks have completely different data and information lines and work off a completely different mainframe. Nothing is accessed or wired through Staples data or mainframes (the two systems are not even designed to interact with each other. Different programs, languages, platforms etc). The only thing that Staples is doing is providing space inside their store to put a Kiosk they have nothing else to do with it. The kiosk is still monitored and serviced by Service Now employees. The difference is a kiosk only requires one (or two) employees to monitor several kiosks and the kiosk takes up very little space meaning very little rent is paid for the space. Versus operating a full "store" style Service Now outlet that requires several full time employees and a large amount of rent for a full store space. And Canadian Tire, Walmart, and other hunting and fishing stores already sell hunting and fishing licenses. There are at least two "mom and pop" shops near where I live in Toronto that sell fishing license (I don't hunt so not sure about hunting licenses but I believe they may have them also). And there are lots of little bait shops I go to that sell fishing licenses.
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  8. yes they do. There are at least two Canadian Tire stores in Toronto that have them (St Claire and Stockyards road and downtown Church Street area as far as I know they are still there). I also think a few stores in the Ottawa area still have them.  @MrMannyhw 
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  9. 1- Staples doesn't really profit from this. It is more giving retail space to Service now to use for the kiosk 2- Fed govt is a completely different level of govt then Service Now and teachers school board is a completely different division of govt then Service Now However ignoring those facts if it was plausable then it probably would be an option. However these are smaller towns they probably don't have full school boards anywhere local to them and if there was a board in town then many people may not even know where they are located which is why they are putting them in local visible places like retail outlets. And for Fed buildings they already have their own issues with over crowding etc (every go try and get a passport renewed lately?) I live in Toronto and I can only think of one main federal building near me and it is always full. I couldn't even tell you where the school board is located. But I could tell you where three Staples are located and many other large retail outlets that could also serve as potential Service Now outlets.
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  10. this actually saves taxpayer money. But if you want to go then bye...you won't be missed.
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  11. how is it wack services when it is the same services you get at a store type of outlet?
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  12. yes keep voting Conservative to save our tax money. Unlike the incompetent fools we have as mayor of Toronto and run our federal govt that pi$$ our money away and think that we have endless pockets that they can just raise taxes and dip into to cover their own short falls.
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  13. reduces the cost of rent and wages operating full size retail outlets. Saves taxpayer money. And Staples employees will not have any access at all to Service Now information. It is a Kiosk (like an ATM machine) that is being put in stores. Service Now customers use the kiosk to update their info (update Health Cards, driver licenses, etc). It is similar to you using a bank machine at a bank. You use the machine without any interaction from an employee. And the kiosks are completely independent from the store. The kiosks have completely different data and information lines and work off a completely different mainframe. Nothing is accessed or wired through Staples data or mainframes (the two systems are not even designed to interact with each other. Different programs, languages, platforms etc). The only thing that Staples is doing is providing space inside their store to put a Kiosk they have nothing else to do with it. The kiosk is still monitored and serviced by Service Now employees. The difference is a kiosk only requires one (or two) employees to monitor several kiosks and the kiosk takes up very little space meaning very little rent is paid for the space. Versus operating a full "store" style Service Now outlet that requires several full time employees and a large amount of rent for a full store space. As the guy states at 3:8- this is not a first time they have done this. There are already Kiosks in other Retailers (I believe Canadian Tire has two in the Toronto area and maybe some more in the Ottawa area). There have been no privacy issues before.
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  14. nope not at all. Try learning.
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  15. why?
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  16. no I don't and I don't see how that odd comment relates to the OPs comment. I will assume you can't answer why either.  @samj1012 
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  17. This is Service Ontario...you are at the wrong level of govt. Trudeau is federal govt. Your life must suck pretty bad if you entire life is consumed with hatred towards one man.
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  18. probably a small token amount for rent. Kiosks do not take up very much space (about the size of an ATM machine).
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  19. You think they are friends with Staples? And how is staples getting rich? Also there already Service Now in Canadian businesses. There are two Service Now in two Canadian Tire stores in Toronto and I believe a few Canadian Tire Stores in Ottawa area have them. As the guy said at 3:38- there are already kiosks in other retailers. This is nothing new. Watch and learn before you get all huffy and angerly stomp your feet like a two year old.
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  20. Staples employees will not have any access at all to Service Now information. The kiosks still operate independently and are still part of Service Now. It is a Kiosk (like an ATM machine) that is being put in stores. Service Now customers use the kiosk to update their info (update Health Cards, driver licenses, etc). It is similar to you using a bank machine at a bank. You use the machine without any interaction from an employee. And the kiosks are completely independent from the store. The kiosks have completely different data and information lines and work off a completely different mainframe. Nothing is accessed or wired through Staples data or mainframes (the two systems are not even designed to interact with each other. Different programs, languages, platforms etc). The only thing that Staples is doing is providing space inside their store to put a Kiosk they have nothing else to do with it. The kiosk is still monitored and serviced by Service Now employees. The difference is a kiosk only requires one (or two) employees to monitor several kiosks and the kiosk takes up very little space meaning very little rent is paid for the space. Versus operating a full "store" style Service Now outlet that requires several full time employees and a large amount of rent for a full store space.
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  21. you sound foolish.  @appletree9974 
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  22. Staples is a dying business which is exactly why they are a good fit and would accept this deal. They have way more retail space then they need vs the foot traffic they generate so they can easily give up some retail space. Other retailers however (Rona, Home Depot, Canadian Tire, Walmart etc) are thriving business that cannot afford to give up retail space without hurting their retail sales. They need to expand some stores to keep up with growth. They cannot afford to give up retail space.
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  23. so what so you find wrong
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  24. how were people in Ontario duped?
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  25. what are you yelling about? Service Ontario already has all your info so why are you crying?
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  26. you saying Staples doesn't have a parking lot? Every one I know about in the Toronto area where land is a premium has a parking lot.
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  27. if there is no Staples anywhere near you then they wouldn't put one in a Staples near you. They would put one in an outlet near you. You sound like you just want something to cry about. Edit-- this also saves taxpayers money. Not wasting it. Not sure how you formed the idea it is wasting money.
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  28.  @dianneferraro7969  If you don't want someone to call you out on your crying then maybe you shouldn't cry on an open form. And I am not crying. I find your whining amusing. It doesn't cost more to retro fit everything. The small cost to add kiosks to retail outlets is nowhere near the cost savings of closing a store sized outlet that rent is paid for on that full sized outlet along with several full time employees making union wages with full benefits. The small amount of money spent now will save millions later. Something that is needed in this $hitty economy...far better than just raising taxes like the mayor of Toronto or fed govt would do.
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  29. what? You don't seem to understand what fascism is.
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  30. how? it is taking a full store sized outlet that requires many full time employees (making union wages and full benefits) and pays rent on a full store sized outlet and reducing it to a small footprint that requires only a fraction of the cost in rent and only one or two employees to check up on it ever now and then and maintain it...sounds like saving hard earned taxpayers dollars (unlike the mayor of Toronto and the fed govt that seems to enjoy pi$$ing our money away).
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  31. when did they say that?
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  32. you already can access many Ontario services on line. However 1- there are a lot of older folks (or non tech savy) people that are not as well versed in using online applications 2- kind of hard to get your picture taken for Driver's licenses or Health Cards at home. You kind of need to be there in person for the employee to take your picture.
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  33. no Ontario doesn't want to turn into wanna be MAGAtards.
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  34. exactly. And in many stores it is a kiosk. A kiosk only requires one (or two) employees to check up on it ever now and then and make sure it is maintained vs a full building "store" type of space that requires lots of full time employees (at union wages and full benefits). It is funny how people cry about govt spending but when the govt does something to stop spending they cry. Bunch of babies will cry about everything.
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  35. 1- what does it matter? The retailers do not profit from this. 2- Service Now does a study based on best location (where most of the people are located and needed it). they then pick stores inside that area. Stores don't have the right to approach Service now asking for a franchise type of opportunity. Service Now approaches the store. And stores have the right to refuse. It is possible that Service Now did approach Canadian owned businesses and those businesses could not afford to give up retail space without hurting their own sales so they said no to the opportunity. If you look at Staples it is a large retail space with less foot traffic. They could probably give up a small portion of retail space where other retailers couldn't. 3- There are Canadian owned businesses that have Service Now in them. As the guy says at 3:38-- this is not new. There are already other retailers that help Service Now. I am pretty sure there are two Canadian Tire stores that have them (at least they used to not sure if they are still there) and I believe a few Canadian Tire stores in Ottawa that may have them.
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  36. so you trying to argue that people are driving around in cars with no license plates. Every car I see has a plate...so seems like it is pretty successful.
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  37. There are some at Canadian Tire locations. If you actually watch the video the guy says at 3:38 that there are already outlets in other retailers and this is not something new. There are at least two Canadian Tires in Toronto that have them and I believe there are also some Canadian Tire Stores in the Ottawa area that have them. Also Service Now approaches retailers to ask for space. Many retailers like Walmart, Rona, Home Depot, Canadian Tire etc (both Canadian and American) cannot give up retail space without hurting their own sales so they turn down the opportunity. Staples however has a large amount of retail space compared to the amount of foot traffic they have (go to any Staples there are more employees then customers in 50K sqft of space). they need to reduce their retail space to get their costs more in line with their sales volume. They are in a better position to be able to give up a small portion of retail space.
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  38. why? Also Service Now approaches companies to ask for retail space. Maybe they did approach Canadian companies and those companies said no because they couldn't give up retail space without hurting their own business. Staples is has a lot of retail space for the volume of foot traffic they receive. They can easily give up a small space. And as the guy states at 3:38- they already work with other retailers. This is not something new. I am pretty sure there are Service Now in two Canadian Tire stores in Toronto (at least I believe they are still there) and maybe a few more in Canadian Tire Stores in Ottawa area.
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  39. how is this stupid?
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  40.  @JimMacintosh  1- why are you so "shocked" that the govt is putting services in a big box company when this is not a new idea. The guy even says at 3:38 that they are already in big box stores and this isn't new 2- Staples is probably the only retail outlet in that area that could afford to give up retail space because it is "failing". Service Now approaches different retailers and retailers have the right to say no. Other stores (Walmart, Home Depot, Rona, Canadian Tire etc) that are profitable don't have the ability to give up retail space without hurting their sales. Many of these retailers are looking to expand their stores to gain more retail space to go after sales growth. Staples on the other hand has too much retail sqft for the volume of foot traffic they experience. They can easily afford to give up a few sq. feet of retail space. 3- Stand alone locations cost way more. Stand alone locations are the size of retail outlets that demand retail outlet rent. A kiosk on the other hand only takes up a few square feet that only requires a tiny amount of rent. Also stand alone locations require several full time employees working for union wages and full benefits vs a kiosk that only requires one (or two) employees to maintain several of them at several locations. The cost of stand alone locations is far higher then a small kiosk. This saves the tax payers money.
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  41. to save taxpayer money.
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