Comments by "SmallSpoonBrigade" (@SmallSpoonBrigade) on "Are Locked-Away Items Driving Consumers to Shop Online?" video.

Yes, or convert it to a pickup only location. But, yeah, nobody is going to go through with an escort for every item they want, it's a ridiculous waste of time.
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@dawncollier742 I'm sort of surprised that they don't just close the store to shoppers and just only do pickup orders at that point. Because if anybody does come in to buy something you've got to have an employee there for each and every item they want anyways.
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At that point, this is more or less the old style where customers tell you what they want and you get it for them and ring them up.
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What gets me is that I was working in a grocery store in a department next to the door and I would see people stealing large amounts of beer every day. I called security on them one day and was informed that that's not what security is there for. We finally had security that would confront shoplifters, but that's not what they were there for. I kind of wonder how the store still had a liquor license as just letting people come in and load up on a half dozen 24 packs of beer can't possibly be permissible.
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For every item? It's one thing if it's just a couple items, but if it's every single item, that takes a long time. I used to work pickup for a grocery store and a matter of a few seconds per items adds up quickly. And this would be on the order of a minute or two per item on the rosy side of the estimation.
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@jackieeeap2 It's cheaper to just offer pickup service than it is to have an employee walking with a customer from shelf to shelf unlocking things.
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