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SmallSpoonBrigade
Steve Lehto
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Comments by "SmallSpoonBrigade" (@SmallSpoonBrigade) on "Gotta Love Hertz!" video.
Possibly, but credit card issuers aren't always the greatest about that. They can have some rather interesting interpretations due to getting a slice of every transaction you put on their card.
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IKR, I remember being on a chat with customer care a while ago for a subscription renewal that I hadn't been warned about and the agent just reiterated the policy without actually addressing that they were required to provide me with notice prior to charging my card for the renewal, not after and that they had to give the money back. To which the agent just quoted back their policy. IANAL, but I have had business law and your policy doesn't get to ignore the law in most cases. There are relatively specific things that you can do with a company policy and they don't permit fraud.
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@rhetorical1488 It's not the mechanic's fault, often times they're required to offer up a quote ahead of time and not allowed to increase it. They may have used a more experienced mechanic or they may not have run into some of the issues that can arise. Plus if he got the car back in 1/2 an hour, that does not mean that the mechanic was necessarily able to get on to the next car immediately. Plus, a flat rate encourages them to move through as quickly as they can rather than milking customers for as much money as possible.
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I take it you've all forgotten about the hertz donut.
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