Comments by "Tony L" (@tlangdon12) on "Is the state really as inefficient as people claim?" video.

Having worked in large businesses for many years before retiring, I now volunteer and come into contact with a number of pulblic-sector organisations, who are incredibly efficient compared to the organisations I worked in. They acheive a great deal with relatively little. The problem we have is how Productivity is defined and measured. Richard is right; a GP who is looking at how their service can be improved is not judged to be productive, and yet that work could make all the GPs in the practise more productive.
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I would much rather pay migth taxes and not have to wait as long to see a GP, especially if that GP is relaxed because there is some slack in their timetable. We need slack in our systems to cope with illnesses, unexpected events, opportunities that present themselves, etc.
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