Comments by "Crazy Eyes" (@CrizzyEyes) on "Adobe gets sued by FTC for roofying customers with hidden fees; GOOD! 😂" video.

I had the runaround, bad, when I tried to cancel monthly payments to ADT. The only way to cancel, and I mean only, despite them having an online portal to manage your account, is via phone. And you must be transferred to the cancellation department; there is no direct number. Twice I tried, one time I was on hold for 45 minutes and the second time 30 minutes. I decided to tell my bank to stop paying them. This results in me racking up over $200 of unpaid fees. I started getting calls from their collection agency. The first time, they had no idea what to do about my situation. The second time, they actually canceled me. The third time, I got to the next rung in the ladder and after it became clear I wasn't budging he cleared the overdue fees.
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