Comments by "" (@sirtra) on "DCS' lawsuit against youtuber who reviewed their product gets funnier u0026 funnier" video.

It's not legal in Australia, we have some of the toughest and most robust consumer protection laws in the entire world. Any Australian would be very familiar with the concept here that certain consumer rights and protections cannot be waived or voided under any circumstances, including even if the consumer and seller both agreed to do so upfront because nearly every product has something to this effect stated so in the warranty/t&c blurb. If you're not in AU/NZ next time you buy a product over a few hundred dollars (particularly electronics such as a playstation, television, stereo etc) and it comes with one of those warranty cards that has all differing regions and countries from around the world on it.. take a look at the AU/NZ section, it might surprise you 😉
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@thekennethofoz3594 *consumer guarantees not consumer rights but otherwise yep, all correct. There is even mandatory text which is why us aussies are all so familiar with this, it's kinda hard to NOT see it when it's mandatory for products sold here 🤣 --- Consumers have basic rights, known as consumer guarantees, when buying products and services. These rights are under the Australian Consumer Law. Under the consumer guarantees, consumers are entitled to a repair, replacement, refund or cancellation if there’s a problem with a product or service. These consumer rights: apply automatically continue for a reasonable time depending on the product or service.
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@joeds3775 "Apple is set to pay AU$9 million in penalties after the Australian Federal Court found that it made false or misleading representations to customers on their warranty rights under Australian Consumer Law (ACL)" Why don't you read Australian law kiddo
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@aquilegus they can retroactively alter contracts, however in such scenarios the consumer must be informed in advance and always has the right the cancel without penalty if they do not agree to the changes. Essentially if a company wants to alter a consumer contract they are voiding the existing one and requesting you agree to the new one. If no response is given within a reasonable time frame it's implied the consumer has agreed. On the flipside you can't force anyone to honor a contract - if that was a thing then there would be certain people who would abuse such a system, eg i sign a phone contract for $3.00 a year instead of $300.00 due to a typo, i can't force the company to give me a phone service for a whole year for $3. At best you'll just get a refund and the contract cancelled without penalty. We're not talking about contracts here though, we're not even technically talking about warranties. Warranties are voluntary and it really doesn't matter if DCS updated their t&c for their warranty. The consumer guarantees override this but more to the point, the legal action being taken is for defamation! 😁
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