Comments by "Sam Brockmann" (@SamBrockmann) on "I'm Sorry, You Want Me To Do What?" video.

  1. Customer service agents today: "HOW DARE YOU, CUSTOMER, THE VERY REASON FOR WHICH I AM PAID, SHOW UP IN THIS SHOP!"
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  2.  @amrita3000  , yes, how dare we make them put down their cell phone for 60 seconds! LITERAL VIOLENCE!
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  3.  @jaykwonzzz  , if you think it hasn't gotten worse over time, you haven't paid attention.
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  4. @jaykwonzzz  , this isn't an agree to disagree thing. This is reality.
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  5. Why do the tiny local coffee shops that have never expanded beyond 10 employees do it?!
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  6.  @EnderElohim  , because if you realize that what you need is a few dedicated workers and unfortunately what you're going to get is several lazy workers, you think how to deal with it. The answer is, you hire the lazy folks and pay everyone less. You then have tips make up the difference.
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